Privacy policy
Privacy Policy
At Withincounselling, your privacy is important to us. We are committed to protecting your personal and sensitive information in accordance with the Australian Privacy Principles under the Privacy Act 1988.
What information do we collect?
We collect personal information such as your name, contact details, and any information you provide through our contact or booking forms. We may also collect sensitive health information relevant to your counselling sessions.
How do we use your information?
Your information is used to provide counselling services, manage appointments, and communicate with you. We do not share your information with third parties unless required by law or with your explicit consent.
How do we store your information?
All personal information is stored securely, with access limited to authorised personnel only. We use secure systems to protect your data from unauthorised access or disclosure.
Cookie Policy
Withincounselling uses cookies to enhance your browsing experience and analyse website traffic. Cookies are small files stored on your device.
What cookies do we use?
We use cookies for website analytics and to remember your preferences.
Managing cookies
You can disable cookies in your browser settings. However, some website features may not function properly if cookies are disabled.
Data Security and Online Bookings
Your personal and sensitive information provided through our online booking system is protected using secure encryption and stored on password-protected systems. Only authorised staff have access to your data.
Access and correction
You may request access to or correction of your personal information by contacting us at info@withincounselling.com.au or 0432 602211.
Data breaches
If a data breach occurs that is likely to result in serious harm, we will notify you and the Office of the Australian Information Commissioner as required by law.
Contact us
For privacy-related enquiries or complaints, please contact us
Withincounselling
PO Box 186
Somers Vic 3927